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Thursday, April 25, 2013
Firefighting through methodical madness
1. Develop Team
2. Define Problem: Failure rate, lots affected, establish scope
3. Containment: Raise red flags, lots on hold, generate documentation, reliability assessment, sampling plans, increased checks & balances
4. Problem analysis: Process mapping, history tracking, establish commonalities & dependencies, consult FMEA, RCA/5W/5M, failure analysis, establish hypotheses, develop CAPA theories (short-term/mid-term/long-term)
5. Verify corrective actions: Engineering studies to duplicate problem and verify effectiveness of CA
6. Implement corrective action: Release lots, provide disposition, soft ramp through full release with increased sampling, document lessons learnt
7. Implement preventive action: Mid-term/long-term actions to prevent any recurrences in future
8. Congratulate team
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